Beijing BeiKai Electric Co., Ltd.
Add.:
No.5 Yongchang South Road, Beijing Economic & Technological Development Zone, China
Tel.: +86-10-53798889    +86-10-53798839
Fax: +86-10-53798889    +86-10-67802315
Contact Person: Kong WeiWei
                 

Service and Technical Support

As a highly reputable electrical equipment supplier, our company is known for its timely delivery, consistent product quality, and attentive after-sales services.

1. As our products are mainly power control equipment which are large in size and high in value, samples are not provided before sales, but we provide related services. For example, we can provide product sample book and customers can visit our factory.

2. When signing the contract, customers will generally raise their requirements for the spare parts. We will provide the spare parts when delivering according to customers' requirements. The delivery cycle is three months. There are many uncertainties during the transportation, so the transport time can not be determined in advance.

3. We provide a one-year warranty for the electrical equipment we offer after it is put into service. If there is any quality problem of the product within the warranty period, we will solve the problem and provide the damaged components.

4. Drawing design, installation guidance and training are offered.

5. OEM service is available.

As a dedicated manufacturer of transformers, surge arresters, and other types of premium insulation products, BEIYI firmly believes product quality to be the key indicator of corporate longevity. Customer satisfaction is our ultimate goal. As per client request, we can arrive at any agreed location within the city in 24 hours. For rendezvous points outside the city, our representatives will employ the fastest mode of transportation. The technologies and trade information of our affiliates are kept in strict confidentiality.

Thank you for your interest in our products, we look forward to cooperating with you in the near future!